DOUGLAS BASTIEN - 包偉忠
CV / Resumé
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SkillsTrilingual (English, French, Cantonese) Fast-learning, dynamic, hard-working and honest Fast and accurate typing speed (75 words per minute @ 100%) Accomplished in many sotware applications including group productivity software, Office software, Internet and Webvsite creation software, Industry-level Graphic Design software Extensive administrative and office experience Certified First-Aid Para-Secours Enr. Software Knowledge
Education, SchoolsB.Comm (Bachelors of Commerce)Major: MIS (Management Information Systems)Minor: Political Science 2000-2004John Molson School of Business (Concordia University)D.É.P. French Immersion1985-1992Jubilee Elementary SchoolEducation, Courses, ConferencesWebsite publishing standards for Government of CanadaApril 2002 (21 hours)Industry Canada, StrategisASL : American Sign Language - Level 1May-August 2000ASLM : American Sign Language of Montreal CentreExperience, GeneralKindergarten TeacherJanuary 2005 - January 2006 (part-time)Po Leung Kuk - Headquarters (Hong Kong)Taught over 60 orphans at the headquarters for one the largest organisations in Hong Kong. Engaged with the Language Training Program as the program's Kindergarten teacher in its initial year to introduce English with Children under Foster care. Responsible for 4 classes of Kindergarten children, aged 3-6. Submitted regular updates and evalutions to the administration about children's progress, and communicated with the childcare workers and various levels of the administrations the teaching methods and concerns about children's behaviours. Children's Art TeacherAugust 2004-October 2004 (full-time)Little Ark Creativity Studio (Hong Kong)Taught children ages 3 to 7 art at an English art center. Developed lesson plans, created two-dimensional and three-dimensional art activities for the different age groups based on a wide variety of subjects, including animals, vehicles, cultures and even concepts. Created original art models and provided feedback for the parents. Also coordinated playgroup classes with children ages 18 months to 3 years. Created lesson plans, art activities and schedule of activities. Printing clerkJanuary-July 2003 (part-time)Copie 2000Made copies, made printing. Advised clients of their printing options. Produced digital outputs and copies from a wide-range of different copy machines; color, black & white, high-output. Maintained a professional level of service in a continually-changing business environment; new machines, new services, new software. Customer Service RepresentativeNovember 2000-January 2002 (part-time)Minolta Business CentreAssisted and informed clients of their printing and output options. Services include graphic design and digital printing, to high quantity outputs and finishing. Maintained a high-level of efficiency in a high-stress environment. Continually informed of changing company pricing and procedures, and being committed to providing responsive customer service. Printing and Office clerkSeptember 1999-January 2000 (part time)IMP printing ltd.Press duties and managerial tasks, including processing transactions, filing, placing purchase orders and printing runs. Experienced with a "Multi" Press. Usher and Floor-guyJune-August 1999 (part-time)Famous Player's Paramount TheaterBeing responsive to customers and theater tasks, including maintaining theaters and outside floors. Bugged people with feet up on chairs, and had polite conversation with boring customers. BusboyAugust-October 1998 (part-time)Koji's Kaizen Sushi Bar & RestaurantSet & cleared tables, managed kitchen & bar tasks, assisted waiters/waitresses. News Carrier1991-1995, 3½ years (35 happy customers)Montreal GazetteDelivered 35 papers on 4 streets, 7 mornings a week, come rain, shine, snow or storm. |
Experience, AppliedOperations ManagerAugust 2005 -presentExplore Sai Kung (Hong Kong)Responsible for various marketing and technical operations for this regional enterprise situated in Sai Kung, Hong Kong. Researched, tested and implemented various technologies including email marketing technology and services, hosted website ad placement and tracking software and website interface software for users to manage content. Also responsible for the production of a monthly 16-page colour newsletter with a circulation of 10'000 copies, designed and layed out within two days. Developed marketing strategies including communication and pricing for ad placement on the website and newsletter. Provided technology consulting and printing services under the company name to various businesses in Sai Kung. Office Assistant - legalAugust 2003-April 2004 (full-time/part-time)Picard Garceau Pasquin Pagé Viens (Law firm)Within 6 months, transcribed over 25 volumes of evidence spanning over 80 years for an international legal court case into a database for a team of lawyers based in Montreal. Introduced the use of macro software to automate and expediate the data to the management litigation database software while maintaining information accuracy submitted by a team of seven lawyers for trial purposes. Duties were expanded to verify existing database entries and also to transcribe legal dictation for lawyers at the firm. Web DeveloperMay-August 2002 (full-time)Industry Canada - Strategis (CSB dept.)Performed all types of updates, modifications, webpage creations and deletions to a system of government webpages and webpages numbering in the thousands. Interfaced with more than four concurrent systems to access and update systems using a variety of website software. Collaborated with various departments and workgroups on projects and programs using group collaboration tools, office automation software and government and department-specific proprietary software. Research AssistantJune-August 2001 (full-time)Royal Bank - Commercial accounts dept.Filled over 80 requests per day involving tracing account inquiries for the bank's commercial clients of Montreal and Halifax. Tasks include submitting requests for account statements, retrieving specific account transaction histories, sending clients requested information and verifying account signature authorization requests. Graphic DesignerFebruary-August 2000 (full-time)Copie Sélect [Nashville Printing]Responsible for all the digital printing output for the company's store location. Duties include creating unique designs, pre- and post-printing files to laser, press and poster outputs. Continually keeping up-to-date with latest graphic design software, computer updates and machine-related upgrades. Brokerage AssistantJanuary-February 2000 (full-time)TD Waterhouse- Montreal TradingResponsible for completing various requests of a team of over 36 traders and keeping records to update and inform the traders of the progress of these requests. Interfaced with the Brokerage firm's central mainframe system to query customer trading histories, submit requests to head office for stock trade updates and stock status. Acquired and applied knowledge of investments and trade definitions. Data entry & filing clerkFebruary-March 1998 (part-time)Bank of Montreal Mutual Funds DivisionEntered data and filed mutual fund applications during RRSP "rush" period. Performed general work office duties. ExtracurricularP.O. and Leader-in-trainingJanuary 2005 - presentHong Kong Sea CadetsA leader-in-training of the Hong Kong Sea Cadets, involved in activities and supporting the activities and training of the members. Making decisions on activities and initiatives in meetings with other leaders, representing the organization and unit at social events and keeping leaders and members informed about initiatives. Maintaining a professional and responsible ethic among all members. Councillor - Council of Representatives (Commerce/JMSB)June 2003 - May 2004Concordia Student Union (CSU)An active member among 30 councillors representing the entire student population at Concordia University. Elected as a council representative for the John Molson School of Business (JMSB) students of Concordia University on the Concordia Student Union's highest governing body, the Council of Representatives. Members of the Council proposes policy motions in regular monthly council meetings, and debate and vote on the motions. Councillors undertake outreach projects to represent the students involving review of legal and procedural documents and submitting reports and proposals. Also a council member of the Custodial Committee, a standing committee of the CSU that reviews policies and submits studies tabled from CSU Council meetings. Chairperson and memberSeptember 2003-April 2004Amnesty International ConcordiaAn active member of the most active club at Concordia. Actively involved in the organisation and operation of the club, including researching and submitting a complete rewrite of the club's constitution, a review of the club's budget and financial documents, designing the club logo and performing the role of chairperson at meetings. VP InternalJune 2002-May 2003DSMISSA - Decision Science and Management Information Systems Student AssociationFulfilling an executive role with the student association, committed to improving representation and responsibility for DS (Decision Science) and MIS (Management Information Systems) students. Responsible for keeping the members informed, and maintaining communication between DSMISSA and CASA, the Commerce and Administration Student Association. Member- ToastmastersSeptember 2002-December 2002Concordia Toastmasters Club (Int'l club link)Member of an international club to perfect my public-speaking and presentation skills. Every week members give prepared and impromptu speeches that are timed, ranked and evaluated. Maintenance and website developmentOctober 2000-September 2001MTP Network www.morethanpictures.comProvided assistance to the development and integration of services and information for this image brokering and photographer network website. Notetaker and speech typistWinter 2000, Fall 2002,Concordia University Disabled Students CenterTranscribed and typed lectures at 70 words per minute for deaf and moderate-deaf students. Production ManagerSeptember 2000-December 2000The Concordian - Concordia's Independent Student WeeklyOversaw entire production and assisted in the complete transfer of layout operations and graphic tasks to a digital workflow. Coordinated the placement of ads and articles in a weekly university student newspaper, developed templates and a design scheme. Production Manager and ContributorSeptember 1997-January 1998"the plant" student weekly newspaper at Dawson College16 pages, 2000 copies/week Member- Fencing1996-1997South Shore Fencing AssociationI did Fencing, 3 hours a week for two weeks. Great sport, you have to be quick and calculating. Photography InstructorJune 1996Centennial Regional High SchoolTaught basic photography, film processing and darkroom developping to two classes of secondary students during the summer months. ReferencesAre available by request |