From The McGill Daily newspaper, www.mcgilldaily.com
Originally published March 11, 2002

commentary Commentary & Compendium Editor: J. Kelly Nestruck
email: mailto:news@mcgilldaily.com

Reader Reactions
Minolta Should Value its Employees

This is in response to the "Minolta! Minolta!" letter to the editor by Marina Leichis of Minolta. I understand it is up to the McGill Daily to select which letters to publish, and a response to a letter to the editor may be uncommon, however I still think it is important to voice concerns about issues relating to McGill student life. I welcome your response.
There is a reason that a big company like Minolta can continue to be successful and have goals to “maintain the highest quality” around, and that is by being disrespectful towards its employees, and firing them en masse when there is any intention by employees to voice concerns about management abuse. The former employees of Minolta have said nothing about the standards of service, only about the disrespect of Minolta towards its employees.
It is unfortunate that Marina Leichis (Minolta HR) cannot see beyond the bottom-line and services offered by Minolta, and instead sees a difficulty with employees asking for respect because to do so would compromise profits.
The HR department of an international company like Minolta can point to different reasons to explain the mass layoffs of its entire staff, "current economic climate" and the like, but it doesn't stand up to reason. Minolta fired a staff with experience and a commitment to service and absorbed the costs of training new staff because it would have been too costly to resolve the repeated complaints from employees.

Doug Bastien
Former employee, Minolta (Montreal) Inc.


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